Subscription terms

Last updated

Recurring prices, delivery frequency and how to pause or cancel.

What you authorize

Subscribe & Save is a recurring purchase from Pharmatura UG (haftungsbeschränkt). By choosing it and agreeing at checkout, you authorize the first payment and subsequent automatic payments through Stripe until you pause or cancel. A one-time purchase creates no subscription.

Prices and timing

For first-time subscribers, one bottle costs $29.99 for the first delivery, then $49.99 every 30 days. Two bottles cost $54.98 total for the first delivery, then $94.98 total every 30 days. The introductory offer is available once per customer. Canceling or receiving a refund does not restore eligibility. Returning subscribers pay the regular subscription price from their first returning delivery. Applicable tax is added; US shipping is free.

The first renewal is scheduled 30 days after the first payment. Billing follows that schedule, rather than the delivery date or the number of capsules you have taken. The two-bottle plan contains a 30-night supply for each of two people; it does not change the billing interval to 60 days.

Pause or cancel

Open your subscriptions to pause or cancel future renewals at any time. Complete the change before the next scheduled charge to stop that renewal. If you cannot access your account or the change fails, contact us through the contact form.

Pausing stops future renewals while the subscription is on hold. Resuming schedules the next charge 30 days later. Cancellation is scheduled for the end of the current billing period, before the next renewal is charged. You can reactivate before that date to keep the existing subscription and renewal schedule without an immediate charge. Any existing pause stays in place. After cancellation takes effect, subscribing again starts a new subscription and charges the regular price for a new delivery.

Orders already paid for remain due for delivery. Pausing or canceling does not automatically refund those orders; the refund policy still applies. Refunding an order also does not automatically cancel the subscription.

Payment and delivery details

Open your subscriptions to update your saved payment method through Stripe. Keep it current so a payment problem does not interrupt your subscription.

Open your subscriptions to see and change the delivery address for each subscription before its next renewal. Your general account address book is separate. Contact us if a move changes the tax on your renewal or if an order has already been paid for.

Contact

HAVN1 is operated by Pharmatura UG (haftungsbeschränkt).

Bei den Mühren 1, 20457 Hamburg, Germany

Represented by: Christian Vestergaard Frandsen, Managing Director

Registered seat: Flensburg, Germany

Register court: Amtsgericht Flensburg

Commercial register no.: HRB 16594 FL

VAT ID: DE367897047

Contact us or email [email protected].

Subscription terms | HAVN